The service at Milano was great, when I went there recently with a friend she brought her son with her and one of the things I found great here was the Kid's menu, so kids can have a reasonably priced meal while you have lunch or a coffee with friends. I only ordered a coffee, but that was great. My friends had the soup of the day which was apparently nice, though she did say she wanted more bread. Her son had a burger and chips and a milkshake which he enjoyed. I have also had milkshakes and banana smoothies here and they are yummy!