I did not purchase my item from Milk bottle however the item I was to purchase was very good quality (Angel at my table tee pee). Milk bottles was cheaper than all others on the web. The service provided over the phone was very good (sales person got back to me on the same day and gave excellent advice). The only reason I purchased elsewhere was that I found a handmade item that was perfect. I would purchase other items from this online store in future.