I found this painter on WOMOW and booked him for a quote. Unfortunately, he called and left a message on my mobile phone at 7pm on the Friday night before the appointment (which was set for early the following morning) saying that if he didn't hear back from me he would assume I wanted to cancel the appointment. I wasn't aware that he would be confirming the night before, let alone after hours. I had my mobile turned off because I was out at a movie and therefore didn't get his message. Unfortunately he did not try to call me again and therefore I was waiting for him the next morning but he didn't arrive. I called him but instead of a simple apology for the misunderstanding and he was quite rude on the phone and made me feel like it was all my fault. Obviously he thought leaving a message on a mobile phone after hours was good enough customer service.

Approximate cost: $didnt get that far

Provides colour consulting free of charge. Advice provided was invaluable and actually saved me a lot of money by advising me what did and didnt need painting. Excellent communication and a pleasure to have this tradesperson working in my home, extremely polite