The major telcos should actually attend a Moose Mobile customer service class. Then they might understand why people are leaving them.

Moose Mobile fees and rates vs it's call and data inclusions and customer service levels, only goes to show customers the extent to which the major telcos have treated customers with nothing but contempt.

I will continue to recommend Moose Mobile to anyone considering leaving their current provider.

Moose is easy to deal with, responsive to all issues and questions and friendly.
The prices are great and the coverage has been pretty good. Value for money!

I would because it's so simple, fast and with great personal, local (Australian) service and no lock-in contract and the most amazing value for calls and data. For example I was thinking of one of the big other carriers available, because of a similar data plan but as soon as I started filling out their online application it was so painful I decided to go with Moose and I have not regretted it. (For example, the other provider wanted to force me to pay by credit card as there was no other option but then advised me I would be charged a fee to do that - they also insisted on a credit check and there was a lock-in contract. Consumer reviews indicated, if there were difficulties you could expect painfully slow and frustrating webchat services and the like!) I keep telling others about moose as they have really delivered on their promises (in fact over-delivered because I got it faster) and I know if anything arises, I can just call them and resolve it easily.

Approximate cost: $34

Superior service, great coverage, more data and call credit for less than half the price of Telstra. No brainer. Very happy I went with Mooose.

Great service moose works in my area with no problems It’s great thanks
Will tell all my friends about moose

Great to have found a cheaper phone service with all the trimmings. I was paying a lot more and not getting half -no make that 20% of the data I get now. And what’s more it’s an Australia based company.

This service is very good, however if you are considering getting this for your child, moose cannot stop the data when you go over and it is very expensive if you do, my child went $60 over before i realised and that is nearly a year on the $8 plan.

No hassles and so far have not had any long term outages. Able to access service from anywhere.
Any queries or disputes was resolved satisfactorily and amicably, and billing system advises well in advance when payment is due. Would happily recommend this service to anyone. I rate this service better than the big boys.

I am more than happy that I changed over to Moose Mobile on my son's recommendation. It was a very easy transition and I don't have to have a contract!! I can recommend Moose Mobile.

I am happy i changed from another Telco to moose where I was paying more with less data allowance ,great coverage,no dropouts