Mt. Gravatt Mower Centre Repairs

check icon 4.1 (12)

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Reviews for Mt. Gravatt Mower Centre Repairs (12)

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4.1
12 reviews
5 star icon
7
4 star icon
2
3 star icon
1
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1
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1
Service Rating
4.1
Quality Rating
4.1
Value Rating
4.1
Cass H.
1 review · 400 points
25 Jan 2024
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Absolutely the best business to deal with. Pricing, communication, professionalism and attention to detail. Bought a 2nd hand mower from them 7 years ago and they continue to provide amazing service. Cannot recommend highly enough!

paulv831
1 review · 600 points
verified email - 02 Feb 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I will change mower brand to support this company. I have not come across a company with better customer care and aftersales service. What an amazing experience to have the owner drive to my house on a Saturday evening to help me out with parts that was missing from a purchased product. Two further phone calls later to check up on me and all I can say is I hope everyone supports this decent business.

jayt181
1 review · 600 points
verified email - 09 Mar 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I took my mower to Mt G Mower Centre after I had replaced the carby diaphragm and gasket and then found that the idle speed was very high. I was told I needed 1. oil change 2. airfilter 3. new blades 4. new throttle cable 5. carby service 6. new spark plug - quoted $178.
I said no thanks and paid the $25 quote fee.
After a few more Youtube videos, I found that I had to properly reconnect the spring from the carby to the speed governer. A 5 second fix - mower now runs perfectly. I wanted to support the local business - they have lost me.

Approximate cost: $25

michaelb784
1 review · 400 points
02 Jun 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Speed-Feed Head on my whipper snipper was replaced today ,
By Greg , extremely satisfied with the quality of service and professional approach to customer satisfaction .

wesg
1 review · 400 points
10 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

In the last few weeks we have had to repair our ride on mower a blower and wiper sniper. All this happened at an inconvenient time for us and a very busy time for Gregg and Mat but they where great. The repairs where carried out in a timely manner at a good price.

marks94
1 review · 400 points
20 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

At a time of peak demand for mower repairs my repair job was done within 24 hours. It was a starter cord replacement only - but in most places you'd expect to go to the end of the 2-3 week long queue. as a frequent customer, I really appreciated that.

leo-damians
1 review · 600 points
verified email - 20 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Gregg and Mat did a great job on the recent servicing of my Honda mower. Timely and expert advice along with the offer of loan mower reflects the professionalism of this business enterprise.
I am very satisfied with my experience with Mt Gravatt mower centre and will be going back.

14 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Once again Mt Gravatt Mowers has come through with excellent service, and products. Professional attitude and expertise in all areas and always willing to work with customers.

07 Jun 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very impressed with the staff in this shop, couldn't ask for better service and communication. Wide range of mowers and accessories and repairs done quickly, efficiently and very well priced. Helpful, polite and are willing to listen. Five stars
Once again, I am impressed with the professional service from this shop. Explained everything so clearly so I knew where I stood in relation to time and cost. Service as it should be

larsw
#4 in Mansfield QLD
1 review · 1000 points
verified email - 05 Mar 2015
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

We Have had a Macolloch whipper snipper in for repairs and new fuel lines, quoted price $70.00, when w came to pick it up, we had to do this and this, charged $179.00, we used it once, in January, and now will not start!!! Very arrogant attitude, when we took it back to have it rectified, we were told the only way they are allowed to look at any machinery is to have us sign the booking card, so this was signed, and after discussing this matter with my partner we decided to not go-ahead with them doing the repair, but when we called at opening time they did not have our job in the system?? so we said not to do anything we will pick up the whipper snipper, but when we arrived, they would not give us the goods until we pay $25.00 for the quote fee, and then started the standover tactics, we know they are in breech of the trade practices' act so we are perusing legal action.....
THIS BUSINESS SHOULD BE AVOIDED AT ALL COST...

Approximate cost: $200.00

verified email - 01 Jun 2011
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

Good service with a wide range of parts. Took perhaps a little longer than I would have liked though they did seem quite busy

Approximate cost: $80

verified email - 11 Jan 2010
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Speedy repairs with preference for regular customers or those in urgent need of a repair. Good spare parts available in store or rapid buy in from the distributer.

Approximate cost: $50