I took out an extended warranty on my computer through Myer Product Cover. I have since discovered that, while they pick up your product for maintenance if you wish to claim warranty, they will charge you $55 if they decide that the fault does not come under their policy. I have never come across this policy with product insurance before. This cost is not mentioned in the policy document, but is simply announced on their phone message when you call them. Can they do this?

Great new building! It's about time Melbourne have a real department store. It has complete selections, great opening hours. I always have a wonderful time shopping at Myer

The new renovations at Myer are amazing and give the place a new and welcoming environment, as well as making the department store a more elegant and higher class place for customers to browse. The brand ranges here are great and the new way they organize stock is very helpful an easy to understand. I love how the shoes department is separated into brands which are then further separated through colors and styles

Best myer stors, its the bigest. All what you need in one location. I love the international fashions especialy the one from Europe, i know its expences but its lovely to have it here you don't have to travel around the world to buy them.

The customer service in their new building is marvelous! There are staff everywhere who are always more than happy to help.
The downside is that it is quite easy to get lost - especially now that the store is so large.
Anything you want you can probably find here

New store is fantastic. Store maps are easy to use so finding items are quick. Prices were good. Make sure you stop for a coffee

Approximate cost: $100

Myer is my store! when we have money to spend,we go to myer,they have really good brands but are way too expensive..But it is a good store

The new layout is fantastic - takes a little bit to get used to but it really is pretty amazing! The staff are very helpful when you're lost!

I like coming to the city store as they have quite a large variety of items that are only stocked in the city. The store set up looks fantastic in the recently renovated sections. The older parts of the store look dark and outdated. The service has improved since the upgrade and have found staff to assit me. I am not sure if this will continue though. I love the fact that they have included some eateries and even have a Brunetti's so if I want to stop and relax with a nice cup of coffee I can do so. Overall, I like this Myer store and will continue to shop here.

the shopping centre offered a good service,good environment. I will shop again in the Myer.
Bought what I want and enjoy the discount from time to time.

Approximate cost: $800