After losing my bank card, I went into the bank slightly upset with the knowledge that I would have to purchase another card. However this was not true, I was informed by the service attendant that their was no fee. During this time, he also inquired about my time at UTAS. We both had been Business Students so had a lot to talk about in a very friendly and genuine manner. (I may have bored him by constantly talking about the influence of Marketing but he was polite enough that I didn't notice at all!!! :)

Approximate cost: $0

Good value account. No fee for regular uses (ATM, branch help, etc.). Happy with quality of customer service provided. Professional level of customer service is key.

Approximate cost: $0

Staff here are always friendly,helpful,don't mind taking time to fully explain details to you.Reason I choose this bank above others is mainly due to fact NAB do not charge monthly fees to customers receiving certain Centrelink payments-a huge plus.Check your local NAB bank for details regarding Accounts and Centrelink payments.Seems to offer better services than some other banks.