Nepean Aquatic Centre

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Reviews (2)

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07 May 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I am just sharing my experience with Nepean aquatic centre.
Today, my daughter was scheduled to have her swimming lesson at 0430pm. She is 2, perfectly normal, healthy and well behaved child. Always enjoyed her swimming lesson from the very first session.
So, I am not sure for what reason she did not like this male swimming instructor and just wanted to be with female instructor as she always had female instructor before. Last week, this male instructor could not fix my daughter's swimming glasses and obviously did not engage with her, she got upset and left session in between. I don't know if this was the reason.

I requested swimming supervisor to consider my daughter's needs. In response to that, she pushed my highly distressed and crying daughter to the same male instructor. I could not believe and had to get my daughter out of swimming pool as she cried a lot louder after the supervisor tried to push her.

Decided not going there again at least for swimming lesson as these instructors failed to meet my child needs and have no idea that how to provide comfort to child instead pushed her to do what she was crying about.

verified email - 06 Dec 2012
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

Great Place for swimming lessons wonderful little pool for the babies. Lovely teachers and nice atmosphere. great place to start the kiddies off swimming