We had our account terminated by Office Earth simply because they decided in their infinite wisdom, without notice of any kind, that they don’t handle adult services. Nothing in their policies, procedures or any other written medium nor on their website, indicated that they didn’t handle adult services – mind you, we hadn’t even told them we were an adult service company!

After challenging them about their decision, I was informed that ‘we can do whatever we want’. Nice and particularly unprofessional given that all they had to do was say ‘all our team members are engaged. May I take your name and number for a return call’ without even mentioning the company name at all.

I then asked my EA to investigate further and after her being on hold for a considerable amount of time, was told by Kimberley at Office Earth that she couldn’t answer that question and there was no-one available at the time who could. Seriously??? Why have front line staff if they can’t answer a simple question like that? Surely they should be up-to-date on company policy.

There have been other reports of people engaging the services of this company and when the call was answered, they didn’t even answer with the right business name!

Discriminating – YES!
Bad business practice – YES!

Will I deal with this company again – DEFINITELY NOT – and neither should you!!!

Great experience with OfficeEarth. The service was great. Calls handled well by the receptionists. Good quality messages. Exceeded my expectations.

Approximate cost: $10

OfficeEarth have been taking my business calls for over a year and it is a God-send for my business. It is like having my own reception staff and my calls are answered out of hours. Highly recommended business.

Approximate cost: $50