All staff I had contact with were very professional, they listen to customers needs and concerns. I had my hot water heater replaced and my garage was flooding-it was an emergency. Omega gave me several quotes which they explained in detail. I also had an electrical check for the entire house. My problem was fixed on the same day!! It gave me peace of mind
Approximate cost: $2,780
Installation of solar hot water system to replace a dodgy solar pump system. Installation was done in a timely and efficient manner. I have had had a great deal of work done by Omega over the past 4 1/2 years both plumbing and electrical. I have absolutely no complaints. Technicians are professional and courteous and, most importantly, turn up when expected.
Approximate cost: $9,000
Had Chris come to fix a couple of "suspect" power points...he rang to tell me that he was on his way...while he was here pointed out that the wiring from the house to the box was very "dangerous!"....while he was here he organised for two electricians to come later in the week & also organised for a plumber to come early next week...Chris was a "very personable" young man...& handled everything "extremely well!"
Approximate cost: $4600
the company was very efficient and effective at dealing with the situation and giving quote and providing a quick service.
The Omega team was very professional. Easy to talk to with no hard sell on recommendations.
Will definitely use again and recommend to others.
Approximate cost: $300
Damien called to let us know he was on his way to come to our hot water system problem. He arrived on time, was friendly and courteous and even put on boot covers to come inside. When he looked at our job he presented us with several options, one being a replacement as the hot water system was 8 years old. He gave us a good understanding of what would suit our needs, right down to what would be the most energy efficient. He then coordinated the replacement and removal of the system, the concreting of a new footing, the change of our off peak usage from 1 to 2 and gave us a time to expect his colleagues tomorrow. Signing us up as a member to save us even more money was greatly appreciated.
We have been long standing Omega customers purely because of their employees like Damien.
Highly recommended
Regards
Zandra
Approximate cost: $6624.66
I was astonished at the professionalism of Joe and also your support staff in calling to tell me he was running late, in one of my past experiences with another organisation I waited all day and no body rocked up or bothered to call, so when they did call 2 days later to re-book I told them not to bother. I will not hesitate to recommend your business to family and friends.
Cheers,
Mike
I have dealt with Omega Plumbing on several occasions over the years and the experience has always been good. The plumbers have always been courteous and efficient and got the work done without any hassles and in a most professional and efficient manner. In addition the work has always been done properly without any need for remedial action.
Damien was really terrific with the last lot of work that was done. He took the time to help me with decisions that had to be made and made all the arrangements and obtained the taps, shower heads and towel rails. Nothing was too much trouble. This was not a case of anything being too hard or difficult but simply a friendly and understanding approach and it was a pleasure to deal with him. Likewise the plumbers David and James that attended to do the work were also very good at their job and had a professional and friendly manner. It was the attitude of these people that impressed me. There was no pressure and they just got on and did what they had to do with no stress or worry for me.
George C.
Great service. I appreciated being able to book online. The technicians were knowledgable, friendly and the job was completed on time.
Kind regards
Jane
I am very happy with the service provided by Omega (Damien).
I found Damien very knowledgeable, and I welcomed his explanations regarding the work he did and what was needed to be done. Damien was efficient and clean in his work. While I appreciated his professional manner, I also found it refreshing to find someone with personality and conversation. He represented Omega well.
I will use Omega again and I am very happy to recommend Omega to my friends.
Regards,
Janet
wow i think i need to keep this shop in mind :)
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