1 review about OPSM

verified email - 27 Apr 2013

Rudest service ever.
I've just moved to the area and hadn't used any optometrists in the area. I needed an optometrist who stocked contact lenses on site, as I needed them quickly for a wedding the next day.
I asked the gentleman at the counter if he had any contact lenses in single packs (I normally wear glasses, only needed contacts for one day) and he told me No - saying he couldn't help me as he needed more information re: my prescription.
I left the store but decided I really needed those lenses, so I contacted my last optometrist (SpecSavers Willetton) and they gave me my prescription measurements over the phone.
When I went back and told the salesman I had my prescription measurements from Specsavers he told me he couldn't help me and that I should "go back to Specsavers". When I told him that it felt like he didn't want my service, he accused me of trying to get free lenses (I didn't even know you got single packs for free, I was completely expecting to pay) and once again told me to "go back to Specsavers". So rude.
I went to Laubman and Pank in the same complex who were wonderful and sold me my contact lenses with absolutely no trouble at all.
Don't go to OPSM Whitfords, the attitude of their staff is that they are better than everyone else, when clearly they are merely a chain store with rude and poorly trained staff.

Approximate cost: $65

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