This Optus branch has friendly, knowledgeable customer service assistants.
They actually work with you to give you the best options for you financially and technologically by taking the time to talk to you and assess your situation.
I went into the store originally to get a new Iphone, they were out of stock but they had Galaxies. The shop assistant sat down with me each style of phone in hand and showed me the features and user ability of each. - As I was with this customer assistant the same scenario was being repeated around the store.