Write a review

17 reviews about Ozcruising

09 Aug 2021

We have been travelling for many years now, including tours, cruises and resorts. I now only book cruises with Ozcruising because I love how easy their website is to use and the pricing always is lower than everyone else. My wife and I have used Oz Cruising over 7 times to book and arrange our cruises. Keep up the great work.

Approximate cost: $3250

verified email - 31 Mar 2021

Warning stay away from this company they will take your money and not give it back if your trip is canceled
We had our cruise canceled back in August last year and we are still waiting to have our money return. The said it would take 90 days. They told us in December that Princess Cruises returned our money and it was in the line to be processed
We are still waiting, it has been way over 180 days now and we still don’t have our money returned even though it was given back to them in December
Don’t trust them. They are hiding behind COVID and using it as an excuse so as not to give customers their money back.
They don't even have a phone number anymore

Approximate cost: $6000

verified email - 07 Jul 2020

P&O refunded our cruise to Ozcruising 6 weeks ago and we are still chasing a refund. Their call centre is closed and they are using automated email messages to delay refunding customers.

Approximate cost: $1000

verified email - 04 Apr 2017

Booked a premium cabin on a Carnival Cruise with Oz Cruising as an early bird offer only to find a few months later there is even better pricing with an increased on board credit. Enquired as to my eligibility for the onboard credit only, and was told it wouldn't apply to my booking. The service from Oz Cruising is terrible! Spend $7500 and they happily alienated me for $200 in onboard credit!! Disgusting.... Avoid Oz Cruising if you expect any type of quality customer service.

Approximate cost: $7500

verified email - 20 Sep 2015

We had used Ozcruising twice before and normally it was hubby doing the booking. Two weeks ago, I decided to contact Ozcruising to book a PNG cruise through email. The email was answered almost straight away and I did all the booking with our future cruise deposit too. I had more questions re the visa to PNG and they were answered straight away through email. I was very impressed with their prompt services. Their website is easy to understand and no surcharges for credit cards. Today I read in the newspapers that the prices for our cruises had gone down by $388 with an additional $100 OBC. I emailed the consultant (not sure if we are allowed to mention name, Her name starts with J) requesting her to reduce the prices too. I don't expect her to reply so quickly. Mind you today is Sunday. She replied me almost straightaway and cancel my original booking and rebook our cruises at a reduced rate. How good it is? I already logged in my personalizer and everything was right. Furthermore, if we go to Ozcruising and go to My Account, all the on board credits are there and the balance due date etc. I would highly recommend Ozcruising to anybody who wants a cheaper fares than other travel agency as their prices are normally cheaper, their website is easy to navigate, the consultants are nice and pleasant and you can log in to your account to check your balance etc. Thanks, Ozcruising for doing such a good job

verified email - 24 May 2015

We booked our New Caledonia tour with P & O via Ozcuring on September 2014. It had a discount so it was cheaper than booking directly to P & O website, The booking procedure was simple and fast. You would get confirmation soon after you make payment. We will use this service again.

Approximate cost: $788

verified email - 19 Jun 2010

Ozcruising specialise in selling cruises online. They almost always offer on board credit for cruises and are usually cheaper than P&O.

Write a review

Business Awards

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account

Need an expert?

Tell us more about your job and get quotes from local experts.