Coffee was tasteless. Tea much the same.
Salmon and cream cheese bagel was overpriced ($13.50) and the bagel was stale, by about a week.
no response to complaint.

I'm giving this cafe 4 stars for it's coffee. Unlike a lot of places they give you exactly what you ask for, so if you want it extra hot and strong you don't get it still not hot or strong enough. The service is very good. I've never had to wait more than a few minutes for my coffee to come to the table. The cafe has an adjoining interactive toddlers play area which a lot of parents like to visit with their children while enjoying a coffee at the same time. The noise level from the play area can get a bit uncomfortably high though.