Rang Parramatta hot and they did same day service and were really prompt and the young fella that came out was so helpful. Would definitely recommend thanks Greg

Approximate cost: $145

Our hot water has been a consistent (and somewhat chilly) 38C since we built our house 7 years ago. At the time our plumber who installed the Rheem hot water system for our house told us the system was factory set at a certain temperature. After moving into the house and experiencing 38C water we assumed when the kids were older we could easily increase the temperature but we accepted 38C was acceptable to prevent burns.
Well 7 years later, the kids were older and we really wanted hot showers so we opened up the hot water system only to find we couldn't increase the temperature. We then thought maybe something was wrong with the hot water system. We rang Rheem. The Rheem man checked our system and assured us it was working well. He believed we must have a cross contamination situation somewhere with cold water mixing with out hot water causing luke warm water.
Next we called a plumber who spent ages under the house, found nothing and told us if there was a cross contamination somewhere it was probably inside a wall. At that point we decided to accept 38C water because cutting open walls was not an option.
A year later (yes, a whole year and with Winter about to arrive) we again spoke to the plumber about the tempering valve under the house. He said it was illegal to take off and it wasn't the problem. He suggested we call a hot water specialist.
So on Friday 1st June at approx 10am we called Parramatta Hot Water. We were told someone would be at our house between 10.30am-3pm and they would call 30 minutes ahead..
I received a call at approx. 1.40pm and Josh was at my house by 2pm. For a guy much younger than the Rheem man and my plumber he certainly knew much more than they did. He diagnosed my problem in the first few minutes before he had even gotten under the house. It turned out we had a dodgy tempering valve. Whilst it is illegal to take it off it's certainly not against the law to change it over! Within 20 minutes I had 50C water and the first hot shower I had had in many years.
Josh was amazing! Knowledgeable, polite and even a little bit funny.
Highly recommended!!!!

Replaced hot water service.
Service broke down about 9pm - rang this company and left a message. Within 10 minutes they rang back and gave a quote and time for tradesman to be here. They arrived within minutes of arranged time and work was completed effectively and efficiently. 12 hours after breakdown. Excellent!!

Approximate cost: $820

A year ago we had issues with our hot water system, they came out on a weekend and charged like a wounded bull for nothing they could fix, they were here maybe 5 minutes at max - was very costly experience to be told to ring the electricity provider.
My sister in law had a similar experience with the same company just recently, shame we had not told them of our experience prior.

Our hot water system blew and we needed it replaced asap. They talked me through the curent govt rebates on heat pumps and solar heat systems. They handled all the paperwork and came when they said. This is the second time we have used them in 12 years.