This is a very big showroom with lots of supplies for all sorts of pets. They seem to have quite a variety of products. I originally went in because they advertised a special on my dog's brand of food. Unfortunately when I went in it turns out it was not on the flavour that I buy. Upon checking the catalog I found that the fine print did say not all varieties were included in the special. That was disappointing.
Nevertheless, they had another promotion running for their loyalty program where I got 20% off the product by joining up and giving them my email, so the trip was worthwhile. Let's see if the loyalty program keeps delivering, because they would be a bit too expensive without it.
The service was good, but I did go early in the day and there were no other customers there, so it was hardly a test.