I've been using these guys for quite a few years now.

I normally order the Super Jumbo rats as well as small rats for my Lace Monitor. I usually buy $900 worth in September & another $900 worth after Xmas. They have been great to deal with.

Update Xmas 2022:

Things started getting worse with these guys so I started going elsewhere. I didn’t bother to change my review of them, but this week I have to be honest and share my experience of this company so you guys out there don’t get ripped off.

I ran short of some Jumbo rats last year so in desperation I made an order from PetWave. PetWave states “next day delivery” so I place an order for about $700 of frozen rodents I believe. Delivery dosnt come, I call, get messed around, the delivery comes 3days later and all the the rats are defrosted and now they are bad, but I have to deal with it and feed these sub par food items as I have no choice. Bad PetWave..

I’m now short again this year. Last week for Christmas, I order & pay for another $580 lot (next day delivery). It doesn’t come. I wait for another day, it doesn’t come. I call, they tell me that they never sent them and they don’t deliver anymore to QLD although the site said different up until yesterday. I ask them to refund my money ASAP and I will search for someone else. Next day no refund, the next day after, no refund. I call, they say it will be done sometime. Not good enough, (I have paid a week ago and my money is sitting in their bank account). I get PayPal on them, and they still mess around for days, so I talk to PayPal and ask them to get my money quickly as it is not just $50 lying around in their account. PayPal see it my way and refund back to me.

Long story short, these people sell sub par rats that arrive late, defrosted, they are expensive, and a pain in the bum to deal with.

Did they try to steal my money? Who knows? If you are silly enough to use this company, please make sure that you use a secure payment method and get everything in writing so you don’t get caught out by them, and be prepared to lose the money you paid them for a few weeks.

Approximate cost: $2000

Ordered a variety of insect feeders, and got most of them except the calci-worms. I tried to raise a dispute over a week ago and have recieved no responce. Won't make the same mistake again.

Approximate cost: $50

PetWave is an online business supplying live and frozen reptile food, live aquarium fish, aquarium plants, fish food, aquarium accessories and much more right across Australia.

PetWave are experts in successfully shipping fresh, live, frozen & delicate items to you and your pets' door.

Shop today at www.petwave.com.au