Item was recieved as described a few days later than expected but all was well until 2 months later when the issues began.
They just fob you off the the original manufacturer and it's a too bad, so sad, attitude loaded with ignorance.

Approximate cost: $900

The service is great, quick and friendly people. After my Samsung phone died I didn't think I could afford another but I then found Phonebot and bought one of their refurbished Samsung phones. I love it's perfect condition. It arrived not long after I placed the order and Phonebot kept me informed about arrival time. Highly recommend them.

Approximate cost: $200

Jenny was fantastic, great customer service

Approximate cost: $799

Excellent customer service very responsive.

Bought 3 Iphone XS with Lifeproof cases. After approx. 3 weeks all 3 Lifeproof cases started to deteriorate. Upon the initial receipt of the cases the packaging looked old and tattered including a label saying returned item. In contacting PhoneBot about the issue they provided a too bad too sad reply indicating not their issue, contact Lifeproof. After posting an initial response on product review with bad commentary, A PhoneBot representative repeatedly called until I answered (4 times within 10 minutes) and really pushed the point that I remove my comments and they would resolve the issue, plus make it worthwhile if I gave them a 5 star review. After discussion and debate on this fact I did agree on taking the comments down because they were going to look into the issue, however declined any reward for the 5 star review. Upon providing phonebot with photos of age rubber deterioration they have come back and said "normal wear and tear" of usage. In hindsight, I feel that the pressure to remove the bad commentary was due to an Australia day sale that they didn't want bad reviews beforehand. Please see photos attached. No indication that accessories on website that they are old returned items. Give them a miss, a company is only as good as their customer service.

Fast delivery service, customer service is always great. Product is as described!

Thank you David for helping me out with my order! Bought a Samsung Note 20 Ultra and I’m happy with it!

I have purchased 3 near new phones from Phonebot and they have all been in fantastic condition (like new). Pricing was great and delivery fast and efficient.

Great pre sales service, lookiing forward to receiving my new phone soon
Have received all in order - am about to order another phone

Good service and good feedback
Highly recommend
Will shop again if ever get another phone