I visited the southport store and spent $450 on a new doona cover set and when I got home I found one of the pillow cases had a fault in the design so I rang to see if I could pop in and exchange just the pillow case which was fine until I got in there and they said no we want you to bring in the entire set then we can change the case, I rang the robina shop and told them what had happened and they said come on in and theyndid it for me without a hassle. They were flat out and yet they still took the time to closely go over the new case to make sure it was perfect and then wrapped it in plastic so it was protected while I went home. So now I had my beautiful bed set all together and pretty. Thank you very much Robina store!

Approximate cost: $450

Store staff is really helpful in this store. I went to Pillo Talk- Robina three months ago to get a table cover and I was not sure about the right length of my table. I was impressed with the assitance they gave me and even asked me to return the item if it will not fit with my table. That was a good customer service experience for me!