Towards the end of May 2010 we got this business to cut down a 15 metre tree for us. They quoted $450 to chop it down and cut up into fire wood and the small stuff would be mulched and some left on the property. They happened to come on the same day we had an excavator there doing some work, so the machine ended up pushing the tree over for them to cut up.
When we arrived at the property, after the job had been done, the tree had gone and so had everything we had asked for. No firewood & no mulch.
We spoke to the excavator driver and he said anything and everything went thru the mulcher. He could not believe the big pieces they were putting in the mulcher.
My partner contacted this business and asked where all the firewood and mulch was. Their answer was that they could get us mulch anytime. We said we would not be paying for a service that was not done as we specified and that was agreed to by the owner.
The battle for money continued on and off throughout the remainder of 2010 until in December the owners son came knocking on the door 1 Sunday morning. My partner said that it was simple. Drop off our firewood and i'll be happy to pay you. The son agreed to drop off some wood.
In January 2011 we finally got some firewood. It wasn't as much as it should have been but we thought that there must have been another load coming. We have heard nothing until today 18/02/11.
The son came knocking on our door again asking for money. We had a discussion and i got my partner to cal him.
The outcome was that we agreed that we would pay $400 for the job as long as we didn't hear from them again.
DON'T USE THEM!!