Paul has been to us a couple of times just lately with the last 2 being in the past week. He is very helpful and endeavours to get there as soon as he can. We have had a 3 in 1 exhaust fan, light and heater installed as well as a new hot water system. Prices are fairly reasonable and the service is great - no complaints at all. Will definitely get Paul back again if we need him. He has a 24 hour service and he looks after commercial, industrial and domestic needs.