Really lovely little pet shop. I arrived with my new kitty in the car, needing supplies and the lady was so sweet and helpful, organising food and even the free gifts that went with the food purchased. She happily ordered in new products for me - it was such a great experience shopping there I have no hesitations in recommending them.

I've been a regular shopper at Possum Pets for a few years now. The shop is fairly small, yet the range of items in there is amazing. They manage to fit so many things in. Quality stuff too, not just silly novelty items found in some pet stores. If something I want isn't in stock, the staff order it in for me, and have been prompt to call me when my order arrives (usually within a few days). Staff are always helpful and knowledgable too.
Another thing I love about this store is, they don't sell puppies or kittens, just birds.
A big thumbs up from me.

I have been a pet store shopper in Ballarat for many years & frequented this store & the adjoining Aquarium store (next door), often over the last ten or so years,(fish store been there only 5yrs i think) I have pets requiring special needs food which most stores don't routinely stock, this store has ordered the product in for me at a reasonable cost whenever i have required it.
The customer service has always been genuinely friendly ,honest, knowledgeable & helpful.
The range is somewhat restrictive because both stores a really too small for what they try to fit in, however i have found that the overall prices are very competitive especially on large items ie: tanks,bulk food,dog beds. compared with the larger Ballarat pet stores.

Approximate cost: $varies

A small business, with a higher price, but they are helpful and involved with the customers. They do not have a large range, but are able to order most things in if needed. The shop is a bit claustrophobic and messy, but it is small.