I was searching for quotes to clean carpets in a rental house prior to move out. This company responded very quickly to online requests for a quote, so I decided to go with them even though they were a little more expensive. When I commented they were $20 more than the nearest cleaner's price, he said that the steam clean was amazing etc and worth it for the technical training, equipment etc.

The technician was late by an hour and a bit - which I didn't mind at all, except he waited until 10 minutes before the appointment time to ring and tell me - if he'd called me earlier I needn't have rushed my previous appointment.

The guy was quite quick given how much I had to wait for him to finish the 'technical issues' at his previous job. He was happy to accomodate other service guys I had there while he was there.

After he was done, I wasn't impressed with the quality of the clean. The carpet had heaps of dirt on it still. (I read afterward on the website that they wont vacuum the carpet, you have to have done it first. I personally dont think that's acceptable and it must surely be not standard practise, so the booking guy could have warned me I'd need to have carpets thorougly vacuumed). Go Clean did a vacuum with a big old ancient vacuum before they 'cleaned' the carpet at least.

The guy was unable to get out two spots, whereas Go Clean got all the spots out.

Overall the carpet didn't look that great - maybe steam cleaning carpets is only for la-de-dah brand new wool carpets or something, my cheapy rental carpets didn't come up well at all.

On a side note, when i was trying to find the company website again to do this review, it was extremely difficult to find the actual name of the company - they use about 3-4 names apparently interchangeably which was annoying.

I will not use this company again. Until I can afford la-de-dah carpets that are fastidiously maintained by my butler prior to any professional steam clean.

Approximate cost: $120.00