I have dealt with the estate agent once and would never do so again. Having being my first property purchase I advised the agent of this and that I was not aware of the process and procedures. I advised all correct information of the sale and then the owner of the business and the Sales person made an error on the final contract. Following this, they called me and advised that "I" made the error. I found dealing with this agency extremely unprofessional and would never use their services again. For your information, this business was previously named Ray White Brunswick. Wonder why the change of reputable name.