Overcharged labour, wouldn't explain invoice charges, took away 'broken' chlorinator which 'couldn't be fixed' an charged me $2400 to install the new one. Emails in upper case demanding payment of unexplained charges.
The pump factory do regular work on my pool. Great service and great price. Have used a few in the area before finding this biz and there's no competition. Paul the owner and the rest of his family give A1 service at a great price.
When my garden bore suddenly stopped working, I was getting quotes up to $300 for someone to just come out to have a look. The Pump Factory owner (I think his name is Paul) came around diagnosed the problem, took the pump away and replaced it within a few days without me giving him a cent initially.
He then organised all the insurance bits to pay for the job too.
I got the Pump Factory details from my neighbour - word of mouth...
It was great see a local small business providing good old fashion service and not taking people for a ride.
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