This is the worst printing company I have found. I spent days creating a beautiful 50 page baby book capturing the first 6 months of my sons life. It was printed by them and over 12 of the photos, including the cover were completely distorted. Trying to get feedback from their customer service person, or the owner is nearly impossible. I have tried numerous times by email to all of the email addresses on their website and myself and my husband have called and gotten no response. When they do get back to you it is to ask you to send more money, so they can reprint it. They have a 100% quality satisfaction guarantee they do not honour. For photo books I have used other awesome companies that are out there - I wish I had done some research before trying these guys. I am now out of pocket without anything to show for it, have wasted a considerable amount of time and will spend many more days recreating an album with another company. I won't be sending them more money.