Rachel is great - She makes you feel comfortable, right at home type of thing as soon as you got there. It was all fun and laughs straight away. We had the choice of outside at beach or wherever. It was a great experience and lots of fun. Hey, she got giggles and smiles from my grumpy son who definately did not want to play the game for anyone, so she has to be doing something right. Rachel also took our photos at gym, individually and as a group and they turned out fantastic. Couldn't have got a better set of photo's elsewhere.