Random House

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Reviews for Random House (1)

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verified email - 21 Apr 2013
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I purchased a UBD Touring Map at a local newsagent in Ballarat--this a fold out map of Ballarat Grampians and Spa Country (map 382 edition 13). When I got home I folded open the map gently and found the folded corners were breaking open. I rang the company that was listed on the back and talked to a person who said that only capital cities get the better quality waterproof paper for their foldout maps. She suggested I return it to the newsagent but I am sure all the maps are the same for Ballarat so I spent a lot of time covering the map with clear tape so it can be used without quickly falling apart. I remember when foldout maps took a lot of use to fall apart at the folds--this one on first opening! Will never purchase again from this company as cities outside capitals are in a different quality category and the person on the phone was disinterested.

christinen8 21 Apr 2013

That's shocking! Thanks for the heas up.

Hi Runningbear, Thanks for the review. Obviously customer satisfaction is not a high priority with this lot! Thanks for letting us know. Reeces