Real Roadside

3.8

based on 13 reviews

Melbourne, VIC 3000
1300 851... Click to show
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Opening Hours (Monday: 24/7)

Payment methods

Credit Card, Direct Deposit

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Covered or Not we're here to help. Our members are important to us and we understand that timely assistance is a number 1 priority. Our average call out is between 25 - 35 minutes. Our staff are friendly and trained to help you.

If you are not a member that's not a problem. Our On Demand Service is available where you only pay for what you need.

AUSTRALIA WIDE COVERAGE

We've got over 7000 coverage points through out Australia, covering city and country areas. We are currently not able to cover Tasmania.

24/7 CALL CENTRE ASSISTANCE

We're real people who get it and best of all we've kept it local. You won't find our call center overseas, it's in Newcastle, Australia and we're available 24/7.

EMERGENCY ASSISTANCE

Call us and speak to one of our friendly Customer Service Agents about getting covered today, we're open 24/7

CHECK OUT OUR HIGHLY COMPETITIVE PRICING

There is almost a monopoly in the roadside assistance market and it's never good for the consumer. Monopolies allow the business to set the price and that is exactly what we are seeing today.

LOCAL JOBS

We're dedicated to creating Jobs in the Western Suburbs, Central Coast of NSW and Victoria. We will not offshore call centre jobs and cut out the backbone of Australia like other insurers have.

NOT COVERED BY REAL ROADSIDE YET?

Not a worry! You can request a one off service, better still take a look at our offerings here, and apply online or call 1300 85 1243 and speak to one of our friendly Customer Service Representatives.

13 reviews about Real Roadside

grahamw376

2 reviews · 600 points

2 reviews
Trustfactor
600 points

verified email - 04 Dec 2016

Have required assistance from Real Roadside on two occasions. Both times Great problem, I waited 25 minutes for the tech to show up for a jump start.

The second time i required a long distance tow, in which they facilitated at easy from my remote area.

I should be greatful for what they did, but im a prick and i know it hehe. None the less they did go out of there way and provided excellent service. I would highly recommend them and will be renewing again in the future.

Approximate cost: $69

Comment

praveenk846

2 reviews · 600 points

2 reviews
Trustfactor
600 points

verified email - 04 Dec 2016

I was a non member when I contacted Real Roadside and needed urgent help. It was 5:47pm Friday
There amazing customer service had a tow truck with me in 8 minutes, moved my car to the nearest
mechanic who they had stay open for me and then transported me from the mechanic to my home.
Im now a member and for obvious reason. They were there when I needed them.

Approximate cost: $139

Comment

ronaldd207

3 reviews · 700 points

3 reviews
Trustfactor
700 points

verified email - 03 Dec 2016

I 've been a member of Real Roadside for about 6 months. A few weeks ago my mazda 6 refused to start, leaving me stranded at the shops.

I called on Real Roadside who had a mechanic onsite within 20 minutes and fixed my issue.

Thank you for the fast response and excellent customer service. I would highly recommend them.

Approximate cost: $69

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