2 reviews about Redroom DVD

verified email - 11 Jan 2010

Not a bad concept...I signed up however to see one particular movie, after I had topped up my card I was told that they don't have it... so that's a fail, I haven't hired again but I might in the future.

Anonymous
verified email - 07 Jan 2010

The idea of hiring videos via ATM is great. But two major things make this fail.
Firstly, the screens that you see to view the previews and sort through the categories log you out after 5-7 minutes. This becomes very annoying when you are searching for something to watch. It also means that if you are looking at a preview and it logs you out, you now have to search for it again to watch the rest of it. After two or three times, you go bugger it, because it takes too much time.
Secondly, be very careful of late videos.
I had a late video of a few days and went to return it.
The machine would not accept it due to credit.
I went to the attendant and said I would like to return the video and pay for the late fees within the week - when I get paid.
He advised that it doesn't work that way, I would have to hang on to the video and return it when I can pay the fees, including the extra days I kept it.
So I could return it and it was going to cost me more - VERY VERY DISSAPOINTING!!!
I could have bought two copies of this movie for that price.
If I was to tell a friend whether to use it, I tell them to give this place a miss.

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