3 reviews about Reg's Radiators

Chelsea Ow
31 Aug 2014

Really dissapointed, wasn't there when I went to go pick up car then refused to answer phone for more than 6 hrs . Waste of 2 taxi trips

Thebosser
03 Apr 2013

Took my Nissan skyline in, took it to all mechanics in they said it was a 1200 fix, Reg fixed my problem for 230 bucks, big thankyou! Defiantly coming back if I ever need anything!

Lazarus4wd
21 Jun 2012

About half a year ago I changed radiator of mine Mitsubishi pajero at Reg's Radiators in Hoppers Crossing, Victoria. Original one was clogged and car was overheating on steep hills. One week after a change I was 4dwing with some family friends and I have noticed that car overheats again only on steep hills. I took it back to Reg's Radiators and they said maybe it was not bleed properly. Because I added small amount of water in the overflow bottle when car temperature started climbing up I asked them if they could flush it again, replace coolant and then bleed the system. "No problems" his worker said. "Park your car in front of the roller door next to that garden hose." Alarms started ringing in my head, but again, this is a radiator specialist he knows what he's doing. He disconnected the bottom radiator hose, let the old coolant drain, removed radiator cap, placed a green garden hose in the radiator, connected to a tap on the wall and "flushed" the system whilst I was standing next to him. Reconnected bottom hose again and added his coolant which he mixed 50:50 with that tap water. Bleed the system and said "all good". I asked If I could purchase 5 litre of his coolant in case I do need to add some later to avoid mixing coolant with something else. He managed to find some dirty 5 litre plastic container, filled in approx 2/3 up with water and added some green coolant mix from his 20 litre container. Proudly saying that he will not charge me for that extra coolant. I went home and for a couple of months nothing happened, everything was OK, mind you, it was all suburban drive. Then I went 4wdrving again and car started overheating again on a steep hills (did not overheat coz I paid attention to a temperature gauge). I had enough. I went online and ordered heavy duty radiator for my car, organised with my local Mitsubishi dealer to properly flush the system and replace radiator. I mentioned to them how it was flushed before and they could not believe. They said at least 1 litre of old coolant would stay in a heater core if the system is not flushed properly by disconecting heaer hoses etc. I took the old radiator to Reg's Radiators and "the management" was not there, but his worker removed the top section of the radiator and tested radiator if it is clogged. Yes it was. More than 80% was clogged. "The management" showed up and I showed him the radiator and he started telling me for mixing coolants. I reminded him that they flushed and replaced radiator, that they flushed the system for the second time only a week after it was changed and even gave me a 5 litre container containing the same coolant they used. I also questioned his flushing method with the garden hose. He would not listen. He suggested that he will send radiator back to manufacturer to see what is going on. I said that is just your spinning story because they will say the same, "mixed coolants" and blame either him or me. He said that is the procedure and we will go from there. That was three weeks ago. I called him up this morning and he said that radiator come back from manufacturer with the "mixed up coolant" conclusion as I said earlier. He blamed me again. Not willing to refund, he just said "take me to the small claims tribunal." No regards for his customers, their property and no idea how to do the job. Not wanting to argue with him I just said that I will make sure that my review find some good spots on the internet. He said "do what you like." So be warned about this place.

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