I am aware that this review has been queried. Everything I have said is true and unforrtunately, the actual incident was far far worse as I was humiliated by the proprietor's attitude and comments. He refused to take any responsibility for the fact that his workers had stuffed up the job and blamed me for 'being a woman'. While my criticism may be harsh, what I have written is very much a 'watered down' version of what happened. This is no way to treat customers.

To the person who has queried my experience - it was worse than what I have written here. I will hazard a guess that you were male, hence the positive interactions. The owner was misogynistic and I felt humiliated and incompetent by the way he spoke to me even though he admitted that they had left the screws loose. I am glad that they respected you as a male, but as a female, I prefer to go to mechanics who treat me with respect instead of making me feel as if I am stupid purely because of my gender.

To the person who queried - of course I went through this with Franc. He denied everything in front of my children and made me feel lower than an ant. He took advantage of my mechanical ignorance. Disgusting shoddy behaviour.