Reptile gulch motors

I called repeatedly about a part they were getting and they kept saying it was coming. In the end I asked if they were actually going to fix my car and was told no. What the hell? I could've had it done elsewhere by the time I was forced to ask that! they also dinted my number plate on my partners car that got serviced on the same day & never admitted it. they obviously parked them too close to each other. It was ok for a while with them but they're not to be relied on.