I was shopping for a washing machine and after visiting Harvey Norman and The Good Guys, this Retravision store beat the offer from those 2 stores by $100. The salesguy, Henry, was extremely friendly and was very informative and really knew his stuff. He made comparisons, told us the pros and cons of each unit, what we should look out for, etc. I later found out from 2 other friends that they too received really good bargains from this Retravision branch. So now I know where to go for all my electrical appliance needs.