Rio Sound and Vision

check icon 4.4 (8)

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Reviews for Rio Sound and Vision (8)

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4.4
8 reviews
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6
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1
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1
Service Rating
4.5
Quality Rating
4.4
Value Rating
4.4
Peter H.
1 review · 500 points
verified email - 28 Oct 2025
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0
Outstanding customer experience

I first contacted the Hampton store with an enquiry over the phone and was impressed with Amelia's product knowledge and her ability to listen and identify the best product to suit my needs. On visiting the store I witnessed Amelia patiently assisting an elderly lady who had previously purchased a product and needed some guidance. Amelia's manner, patience and customer service was exemplary - that of a bygone era.
I received the same attention and left the store with my purchase and was amazed at the quality and value for money. The following week I returned and with Amelia's guidance purchased two televisions. In today's world there is a multitude of products and brands to choose from so customer service is more important than ever when investing in electronic products. It is refreshing to have a sales person with both the technical knowledge and outstanding customer service. Thank you Rio + Amelia for a wonderful experience.

Approximate cost: $10000

stevec361
1 review · 300 points
12 Sep 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic service thankyou. Had an issue with a product I bought 2 years ago from them and they fixed it free..good old fashion business

timothyg60
1 review · 500 points
verified email - 20 Mar 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service and these guys know their stuff, always professional advise and straight up
refreshing

verified email - 20 Nov 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Thanks for the great installation and works provided, the team here were thorough and straight. And I have to say products are first class
Thanks

Approximate cost: $20000

kurts927
1 review · 500 points
verified email - 04 Sep 2021
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I've had a negative experience dealing with this business

david-e352
1 review · 300 points
03 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Dedicated staff, knowledgeable,amicable and quite tolerant of my questions . I have purchased a fantastic sound system from these guys and will continue to be a customer into the future. Their pre and post sale service is fantastic.

Approximate cost: $2000

Paulinefree
#2 in Hampton VIC
1 review · 500 points
verified email - 23 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've bought from these guys before on a few occasions, they are helpful professional and know their stuff!
Great prices too!!

They have their own technicians and handover a seamless product. Had issues with a controller nothing major but they came back and replaced with another new.. They were fast to react.. Usually a testament of service.. Overall very happy experience

Approximate cost: $10,000

verified email - 25 Sep 2007
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

Always helpful and ready to offer advice in a clear easy to understand way for non technical people.
We have bought sound equipment from these guys previously, but this week purchased a tv stand. They were extremely helpful and knowlegable and nothing was too much trouble.

Approximate cost: $350