1 review about Riverside Hotel Southbank

verified email - 24 Nov 2012

This is my go to hotel whenever we have something on in the city or Southbank and don't want to have to deal with late night and expensive taxi's home.
It isn't a crazy fancy expensive hotel, so don't use it if you are after that, but if you just want a simple, straightforward hotel room with parking included, easy to get to and friendly staff, this is the place for you. The rooms are clean and have plenty of space for two people.
You can get breakfast included with some room options, and the breakfast is quite nice, your general buffet deal with hot and cold options.
The real key though, is the fantastic staff for whom nothing is too much trouble.
I was running late for a 3pm Friday afternoon wedding one day and when I rocked up to check in the staff were incredible. I have one person taking my stuff to the room to save me time, another printing out a map to the wedding venue and calling a cab for me and another fixing up my check in. They were friendly, and more than happy to help - no eye rolling or heavy sighs to indicate that they were annoyed at all, and I was so grateful when I arrived 5 minutes before the bride, all because of their help.

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