19 reviews about Rosenhart Cake Shop

Anonymous
11 May 2022

We loved the pie pastie and sausage roll we had today .. been a very long time since we had good ones.
The butter chicken was delicious and the beef curry flavor full.
The pastry of the pastie was flaky and buttery good!
Great fillings. We will be back.
“Oh and all very steamy hot out of oven on a cold day, perfect! So thank-you.

verified email - 07 Feb 2022

Have tried most local pie merchants, and in terms of product Rosenhart is hands down the best. Best variety and taste, also largest and best value for money. Service can be another story, I partially put this down to Covid, meaning that opening hours can vary considerably...some staff are also a tad surly....However, as above...product is the best...

Anonymous
21 Jun 2019

Awesome Butter chicken pie in the town. not supermarket sauce being used. home made style.

verified email - 20 May 2019

Not very happy...you blatantly lied about not changing the recipe when you know you have.
We have been coming to this shop for many many years,gave you the benefit of the doubt, no more you have lost us as a customer.

mannyb917 24 May 2019

Hello tanmarw, i am extremely sorry to hear that. after getting to know that recipe given to us, is not the original one. we contacted Hans Rosenhart same day and discussed the recipe. and he told us exactly what he used to use. so have started using old recipe. please feel free to taste one pastie as complementary and give feedback. all are welcome to give suggestions. Thanks Rosenhart Cake shop
ps we are trying hard to bring old rosenhart which we all knew.

tanmarw 25 May 2019

I apologise for my comments I didn't know the shop had yet again changed hands,I knew they were not the same,l have been going to this shop for over 50 years
So looking forward to trying again.

mannyb917 25 May 2019

Dear tanmarw, you are more tha welcome to come in any time and try again. i encourage all Ballarat people to encourage and help us to revive this place. People of Ballarat have their sentiments attached to this place, which i dont want to play with. As i am unaware , how this place used to be i urge all lovely people of Ballarat to support us and let us know what we are missing. we really want to this places name shine . you all are always welcome in shop and provide feedback and suggestions. Thanking you

Anonymous
verified email - 17 Jun 2017

Beautiful little shop
Love their cakes beautiful chicken pie
Best customer service
Highly recommended

verified email - 27 Nov 2016

Was very disappointed with the customer service provided. My mother was repamanded to not touch the glass by a young man as he would "have to clean it again". As someone who works in retail and knows what is expected of staff in regards to the quality service towards their customers, I was very let down. I will not be returning.

amyb647 25 Feb 2017

The shop is discussing and the owner is worse then the staff
Its so sad my family have been going there for 29 years and the owner and management are horrible

22 May 2016

The girls are a great friendly bunch passing through on our way to aarat stopped there for some lunch on friday it was so good I could have ate more.
Thank you to the older lady that served us your service was outstanding we will be back.

Approximate cost: $15

verified email - 24 Jan 2016

Rosenharts are amazing very well customer service and their prices are very reasonable cheese cakes are so yummy

Approximate cost: $25

verified email - 28 Dec 2015

The name "Rosenharts" conjures up a possibly delightful fine Jewish pastry shop, perhaps a hidden gem of Ballarat. Alas, it was not to be. "I'm on me own!" Cried the poor girl serving as an endless stream on customers arrived, only to be bitterly disappointed by the lack of hot pies and coffee ("we've run out of milk!"). Sorry, no redeeming features for this one, but perhaps we simply struck it on a bad day.

zahras811
175 reviews · 24810 points
verified email - 29 Oct 2015

Came here a while back and loved it! wonderful pasties and pies!! awesome indeed! have recommended to friends going to that area of town

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