Saints Tyre And Auto

3.0
based on 2 reviews

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2 reviews about Saints Tyre And Auto

10 May 2021

Had a noise in. With front of my xr6. Took it to saints tyre and auto. They diagnosed the problem and fixed. Runs beautifully now no issue. Even checked out everything on the front.
Will be taking my car from now on. Best, friendliest, honest, no hidden extra costs mechanic's I've ever been to. They won't rip you off.
Great job Guys

verified email - 22 Jan 2013

If you want a gas injection system worked on here, or any type of diagnostic work, I'd advise you to look elsewhere. It seems to me that they will take on any job, regardless of if they have the correct equipment or expertise. The vendors of my LPG system say that because it's so highly computerized, you can't diagnose electrical problems, or check or change the gas tuning without the proper computer equipment.

This place not only took on the job of diagnosing a fault and tuning my LPG when they didn't have the right equipment to do it, but they charged me for work I never requested and signed off in my LPG service manual on service items that they never actually did. It was only after the job was done and I questioned him about it I found they didn't have the right computer for the job, and they didn't do all the items for the 60,000 km service.
When I took it back to the place that installed the gas for them to do the job properly I was told that everything he did as far as diagnosing the problem and tuning the gas was a waste of time. It turned out the problem was a low battery, and he was fiddling around with the car's wiring and solonoids.

I did try to resolve this with the business owner and I asked for a refund for the 'tune' he supposedly did because he did not have the correct equipment to tune the LPG system, but he continued to debate the point and asserted that checking that the EFI tuning is OK equates to performing and EFI tune and an LPG tune. This is despite the fact that my car's EFI tuning is set by the chip and does not need adjusting, and the LPG has its own computer that can only be tuned with the proper computer software. This guy did not even have the ability to check or adjust the LPG tuning, yet he accepted the job of doing the major gas service which includes tuning the LPG. He did give me a $50 refund for the time he wasted "looking at my vehicle for the LPG intermittent running fault", but he refused to give me a refund for the LPG 'tune' he did.

So, in summation:

1) They accepted the job of diagnosing an electrical LPG fault when they lacked the necessary computer equipment to diagnose the fault.

2) They didn't tell me they lacked the necessary equipment to diagnose electrical faults with my LPG system until the next day when I called to report that the problem had not been fixed, at which time they referred me to the place that installed my LPG system because they would have the proper equipment necessary for the fault's diagnosis.

3) They invested time into trying to correct the fault by working on the vehicles wiring when this was not the problem.

4) They accepted the job of tuning the gas when they lacked the necessary computer equipment to check or adjust the LPG tuning on a Parnell LP Gas System

5) They have charged me for an "EFI tune up" when no such service was requested or authorized, and my car's EFI system does not require tuning

6) They did not completed all the items in the 60,000km service schedule as I asked them to, despite indicating in the service schedule that they have done so

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