Mention that you found us on Word of Mouth and we'll look after you!
As a Customer Relationship Specialist, my passion is the relationship between your business and your customers.
When I had my Kwik Kerb business in the early 2000's, I was charging 50% more than the other operators in my area and STILL getting 78% of the quotes that I put in - WHY?
I know how to look after my customers!
Are your customers writing glowing testimonials about your work for you?
Are your customers referring new people to your business regularly?
If they are - then I would like to interview you to find out what you're doing and why it works so well.
If they're not - do you know why not? Have you ever asked?
It is 6 times more expensive to get a new customer than it is to get an existing customer to come back. If your biggest problem in business is finding new customers, then maybe you need to look at how to get your existing customers to come back more.
Go have a look at my website - it's a blog. I write regular articles on there about building and nurturing relationships with your customers - make sure you are the one they are raving about when they talk to their friends. Click now!
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