6 reviews about Sew n Sews

12 May 2023

I've always had lovely, polite, prompt and professional service from this business. Always aims to please. I will travel to to Armadale to use this fantastic and skilled service.

verified email - 10 May 2023

I had the absolute worst experience at this business. I took in my daughters dance dress for some alterations and was told how it would be altered and fixed, was happy with the conversation so paid (was reasonably priced)
2 days later I picked up the dress just to find out that the work we discussed had not happened and instead of taking in the dress around the waist the bottom crotch of the leotard was taken in leaving a whole inch visibly hanging out at the waist. I explained very nicely that this was not the alterations I had asked for just to be spoken to horribly, the lady put her hand in my face and told me I could not talk and then slammed the door in my face. Never in my life have I been spoken to so badly. I was accused of just wanting it done for free even though I had pre paid for the service at drop off and she was the one who told me she would refund me, when I accepted her offer for a refund she snatched my daughters dress from me and started to unpick the alterations. Why I can understand why she wanted to remove the work done I tried very politely to explain that I didn’t want her touching the dress when she was in such an emotional state. After standing there for 30 minutes getting yelled at and called all sorts of names while she unpicked the dress she finally threw the dress at me and the $25 I had paid.
Please reconsider having any work done here as the lady can not take any kind of criticism and will flip on you in a second. Thankgod I did not have my 3 year old daughter with me to witness this kind of behaviour.
If the owner would like to reach out I would be more than happy to provide video recordings of the whole ordeal

Approximate cost: $25

27 Jan 2022

Really great service and quality of work. Been using them for many years

01 Nov 2016

Friendly, fast and quality service. I needed a repair done on my pants pocket urgently and it was done within 20 minutes.

Approximate cost: $20

21 Mar 2016

High quality work done with very friendly service. I took in 2 pairs of jeans and they both ended up exactly how I wanted.

08 Jul 2013

Quality work done quickly and with a smile. This is the second time I have been to this store with the same quality work and service both times. Its nice to deal with a business owner who cares about their customers.

Approximate cost: $25

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