Purchased 2 VIP concert packages for Bon Jovi concert at Etihad Stadium. Seats to concert were as booked and concert was absolutely brilliant, however VIP dining package and entry were nothing like they described and was paid for. VIP entry was standing outside in a queue for over an hour, resulting in us missing half the VIP dining event. Very limited food choices (I only saw 2 options, meat/fish) and dining room was very overcrowded with very little seating. Tickets were meant to have been posted out but this was changed a week before concert. Showbiz have admitted there were delays but have not admitted how long these actually were. They have offered us a partial credit with them but as I will never again use their service, this is useless to us. Also, would have to put a lot more $$$ to it to buy 2 standard tickets to any show. Look on their own website showbiz.com.au and go into the reviews section on their Facebook page (link on their site). My sister and I are not the only customers they have let down. Buying the VIP packages was meant to be a really special treat for ourselves after a rough few years and it was such a huge let down. Would not recommend this company to anyone and their after sales service is extremely poor.

Approximate cost: $1600.00 - 2 VIP packages