Simon's Carpet Care

What certifications, qualifications or awards has your business received?

We're honoured to have won the Three Best Rated Award for 2024 and rank among the top carpet and lounge cleaners in Belmont, Lake Macquarie.

What is your fee structure like? Fixed fees? Hourly rates?

We offer fixed fee upfront pricing tailored to your specific needs. No hidden fees, just honest work.

What are your current prices (fixed and variable)?

Prices vary based on the service and size of the area. For a detailed quote, feel free to contact us directly.

Are you a member of any professional / industry associations?

While we're not currently members of specific associations, our commitment to quality and customer satisfaction speaks for itself.

What is your favourite thing about your job?

We love seeing the transformation in our customers' homes and the smiles that come with it. It's rewarding to bring comfort and cleanliness to local families!

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

We accept various payment methods, including cash, bank transfer, and PayID. Currently, we don't offer payment plans or Afterpay

What makes you unique compared to your competitors?

Every job is carried out by usthe ownersso you can trust you're getting high-quality results from people who genuinely care. With over 15 years experience, 250+ 5-star reviews, and the latest commercial-grade equipment, we deliver top-quality results with genuine, friendly service. We show up on time, treat your home with care, and leave everything fresh, clean, and hassle-free.

What insurance do you hold, and what value are you covered for?

We're fully insured, ensuring peace of mind for both us and our clients.

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

We can usually fit you in within a couple of days, but during the warmer months, we book out quickly so we recommend at least a weeks notice in summer. If youre after a pre-Christmas carpet clean, its best to book a couple of weeks ahead to lock in your spot. Same-day jobs are rare but feel free to ask if we can make it work, we will!

Do you have a favourite client story you'd like to share?

Theres a family in Belmont that we clean for regularly two young kids, a cavoodle, and a whole lot of life happening in their home! Between muddy paws, spaghetti nights, and the occasional juice spill, their carpets cop a fair bit... We pop in every six months to freshen things up, and the mum always says it gives her a sense of calm and control back. Its not just about clean floors its about helping families breathe easier (literally and figuratively)!

Do you have any special offers? Do you offer any bulk or volume discounts?

We sure do! If you book a carpet and lounge combo, or pair your carpet clean with extras like rugs, mattresses, dining chairs, bedheads or bed frames, well give you a discount. Its a great way to get more done in one visit and save a bit while youre at it.