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Skymesh

check icon 3.0 (2)

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Reviews for Skymesh (2)

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3.0
2 reviews
5 star icon
1
4 star icon
0
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0
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0
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1
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0
matthews23
#1 in Katamatite VIC
3 reviews · 700 points
verified email - 13 Jul 2016
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Customer service is worse than Telstra. Tried calling, tried callback service, tried email. No response. Poor speed and latency, Service keeps dropping out.
[*Ookla NetGauge Result*]
http://speedtest.skymesh.com.au/
Monday, 11 July 2016 17:28+10
Server: Melbourne
Down: [*7.8 Mbps*]
Up: [*8.0 Mbps*]
Latency: [*31 ms*]
Details:
* SkyMesh nbn Fixed Wireless (Up to 50/20 Mbps)
* Shepparton 2 CSA
* Shepparton POI

Approximate cost: $95

tjh
#24 in Craigmore SA
41 reviews · 2070 points
verified email - 02 Dec 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Been with this provider for a couple of years now. Services used are satellite broadband and voip. Comprehensive information provided prior to sign up. No high pressure sales tactics used - very friendly and helpful at all times. Any queries promptly dealt with. Not kept waiting on phone, not referred to others when questions asked that the person does not readily know the answer. Able to make changes to services easily and promptly. Advice about suitable plans based upon what suits the customer, not what benefits the business. Fabulous customer service, other companies could learn a lot from this provider.