I've been going to Smyths for the better part of 10 years. Even when I lived in Gold Coast and Brisbane still went to them whenever I travelled back to see the family. Been to other hairdressers here and there and always walked away with cuts that I was not really sold on, grew out weird or didnt really work with my hair type. I've been through a few hairdressers at smyths and being pretty happy every time. They are also super friendly and great conversationalists and it is just always a pleasant experience overall.

I had a bad experience with my wedding hair. They did not listen to what I wanted. I was so disappointed. I told them however they did not do anything about it

Approximate cost: $500

Ruined my wedding hair!
I had a consultation the day before, but not even with the hairdresser that was doing my hair on the day!
I just wanted something simple, big bouncy curls left out. They put rollers in my hair a few hours befor after blow waving it straight (they told us to wash our hair beforehand as it would take too long for them to do it), and used hardly any hairspray. They said they did not have hot rollers which is odd for a hairdresser that charges that much.
They offered to then come over to my house to take the rollers out, however the time they were offering was too late as I had to leave then.
So when I took the rollers out, of course my hair had dropped. Harldy any curl, and no volume. I attempted fixing with a ghd which helped a bit but ended up messy. Such a waste of money,WAY over priced. When I complained a few days later they didnt seem to care. Also I had 3 bridesmaids, 2 of them looked great but the third ones hair was done way differntly to the other 2! We had to redo her hair ourselves to make it match. Very dissapointing.

Approximate cost: $450