Steve Sorensen Mechanical

4.9
based on 73 reviews

Customer Approved
“We make customer
service a priority”

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73 reviews about Steve Sorensen Mechanical

19 Nov 2013

A fantastic business with friendly service every time. Finally a mechanic that doesn't take advantage of a woman's lack of knowledge

Women make up the majority of our customers and we are very mindful of the fact that they put their trust in us, so it's great to get your positive feedback. Thanks for reviewing us!

verified email - 11 Nov 2013

very honest family business. old fashion customer serivice. (which you dont see very often and thats the main reason why I go back) reasonable and affordable price range. quality is outstanding.

Approximate cost: $530.00

Thank you for your review and we are happy to know you find us affordable. We try to keep our prices reasonable for everyone.

verified email - 06 Nov 2013

I have nothing but praise for the way my car has been looked after. You could always feel the difference after a service. They are honest and friendly.

Thank you for taking the time to review us and for your positive feedback.

06 Nov 2013

What can one add to the other posts. Both Steve and Robyn have always been professional in their dealing with me and my family. Nothing appears to be of any trouble and they always to their best. My whole family takes their cars them and we intend to stay with them.

tabatham 06 Nov 2013

they sound awesome

tabatham 06 Nov 2013

they sound awesome

Thanks for your review. We love the fact that we have whole families dealing with us, especially when we start seeing the children coming through with their first car. We appreciate your business and your comments.

verified email - 30 Oct 2013

Always great service. Never over charges and always checks with you before doing extra work. Extremely reliable and always give great advice with what needs doing. Have moved away from the area and not game to go anywhere else, so we drive back for the peace of mind!

Great to hear you are happy with our service and you are happy to keep coming back. Thank you for writing this review, we appreciate it!

01 Apr 2013

Have been coming to Steve for nearly 14 years now and have never changed Mechanics. His wife, Robyn, at the reception is a pleasure to talk to and knowledgeable as well. We have had 4 and 6 cylinder cars as well as our faithful 4WD and never had a problem. One thing I really like as a female, you dont get spoken down to. I also had work done on the car at the beginning of last year (oil leak), and about 4 months on he found it still leaking during my service, so no charges were incurreed due to the work being under warranty. Whether Im after a service or information on buying a new car, he has always taken my call.

Approximate cost: $160

tabatham 01 Apr 2013

thanks

verified email - 20 Jan 2011

Steve Sorensen Mech is GREAT!
Never had a problem, Staff are always happy. Steve and Robin KNOW HOW TO RUN A BUSINESS.
They are not sneaky either the mechanics always call you to ask for the thumbs up before they do something.
10,000 KM service Steve: $125 vs. Nissan: $525 Who wins???

Approximate cost: $125

verified email - 25 Jul 2010

Staff are great and know what they are doing, great prices & friendly service, they will only do whats necessary & communicate all steps of the process highly recommend!

Anonymous
verified email - 18 Jun 2010

Not good when auto problem was not diagnosed correctly, so uneccessary work was done on daughters car!

Approximate cost: $180.00

Thank you for taking the time to write this review. I was disappointed to hear you had a problem with our service as we pride ourselves on our professionalism and workmanship. Unfortunately I am not aware which vehicle you are referring to so am unable to offer an explanation but I would appreciate the opportunity to discuss this with you further if you are able to contact me. Regards, Steve Sorensen

verified email - 15 Jun 2010

I booked in for a major service. Great experience here...fantastic service...my car is running like a dream, now...phone calls were made before extra work was done and steve even arranged to have tyres fitted, as i couldn't get down there....staff are great...i even used a shopper docket and saved!
I shall return! Would recommend to anyone.

Approximate cost: $139.

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