This was my first human encounter for the day (aside of my beautiful wife that is), so had the potential for three possible outcomes. Be another mundane, ho-hum, run of the mill transaction, be fairly negative and impacting my frame of mind for the next 90 seconds, or set me off on the right foot.

The purchase was for a couple of flavoured milk drinks, so given these are manufactured elsewhere and the business only has the responsibility of keeping them refrigerated, there is little that can be said about the quality.

The value is pretty much in the same boat as the price point has minimal variation across most retailers.

The service, however, was the standout. The chap behind the counter was efficient, friendly and had the sort of happy-go-lucky personality that just makes you feel that your business truly is valued, no matter how small the purchase may be.