What’s the point of having an appointment if the doctors and nurses can’t keep a schedule.
I get 15 minutes late but an hour and half is absurd.

This is the final time I ever go back to sutherland medical centre. Doctor Asgharfier Maryam is aware that I suffer Complex PTSD with dissociative disorder. I missed appointments due to having serve episodes as of late. Doctor Maryam is aware of this, and should know how to speak with me without coursing any triggers big or small. Instead, she yelled at me and I felt so guilty and horrible for missing appointments due to this, and I do understand they’re other patients who need to be seen, unfortunately this is out of my control, and I don’t think yelling at me helped in any way. I had to leave the clinic before I could get my son vaccinated as I worried I would have another episode because I did get triggered.

I think Maryam needs to practice listening skills or even learn more about mental health as she is clearly not a good enough GP to be handling patients like myself.

Dr.Faten Wassef is one of the best doctors I have seen. She takes her time, makes you feel looked after and is compassionate, kind and makes sure you get the correct diagnosis. I will happily wait for her as I know she gives each patient her time and understanding.

I have been seeing Dr Faten Wassef this past year for various ailments that were undiagnosed by other doctors and specialists for 3 years. She is thorough, kind, compassionate, has great diagnosis and keeps persevering to get to the bottom of things. I have been accurately diagnosed by her and she has sent me to the right places to get to the bottom of my problems. Am on the road to recovery and feeling so much better. Thankyou doctor Wasseff

I visit this centre quite often and I always have to wait for my appointment. Sometimes waiting time is more than an hour. Quite disappointing, especially when I ran from my work to be on time. I think the reason for this is that they accept people without appointment in between other waiting.
Once one lady came after me and asked to see a doctor for a quick visit without appointment. So. She saw my doctor before me and I have to wait for extra 20 minutes...
The only reason I go there as they are in walking distance from my place. Seriously thinking to find another medical centre.

I just needed to renew my prescriptions and being absent minded I forgot until I ran out. When I rushed around this place was booked full but I could come back after 7 and pay $15 to see someone. I did. They were professional and detached. The receptionist was unimpressed with me for making her stay late. That was the end of the story.

I have been for a number of consultations with Dr Mona Mikhail and she is very friendly and professional in her approach. She took great care in listening to my symptoms and was good at performing all necessary procedures. The only downside is the waiting time, the clinic always runs over the set appointments.