Battery dies after 1 week and they still want to charge me a call out fee when it is their battery problem.

Approximate cost: $99

Very reliable and great service. Definitely recommend to friends and family.

Pay extra and get NRMA or MARSHALL to replace your battery.

Their quote and alleged warranty for my 4WD battery replacement was the best I could find. I sent photo of existing battery and how it was connected as this was my 2nd battery, and had lugs instead of round terminals.

Mobile technician arrived after 1.5 hours but brought a battery with the wrong terminals. The technician did not know how to connect the battery, and my mechanic had to perform the installation.

In less than 3 months the battery was not holding a charge and I called [redacted name] to get it rectified. He has to be the rudest person in NSW and possibly the whole of Australia. His starting position is that you are the problem and your battery problem is your problem. If the battery is faulty it is because of your alternator or because of something else wrong with your vehicle.

He then sends you SMS messages stating that he will charge you $80 to send out a technician to check the battery.

He reminds you twice in the SMS messages to check warranty conditions.

Basically, you will have to hire an auto electrician to check the battery independent of Sydney Batteries; else you will not be getting a replacement battery.

I have given up and spent money getting a battery from MARSHALL.

Stop supporting these companies because you think you are getting a good deal… use a company with a good reputation like NRMA or MARSHALL.

Approximate cost: $199