had to wait 20 minutes to be served. Sales person was very knowledgeable and answered the question that I asked easily.

Approximate cost: $150

Had three mobile with this company and they ended up locked even after their contracts expired! Had to end up buying new phones as we wanted to change companies!

I went to the Telstra store in Westfield, Bondi Junction with a Telstra mobile & had been playing up. I was told that it had to be sent away & couldnt give me a price on the fix as i couldnt find a receipt. They gave me no other options & after waiting 10mins for service, brushed me off & went to the next person. I went across to phone zone who was more then helpful & instead of trying to sell me a new phone, worked out the problem with me & I only had to buy a $30 charger!