Providing affordable range of quality floor tiles for more than 16 years
About us
Terra Flooring is a South East Queensland’ reliable mobile shop supplying a variety of floor coverings, and with a track record of affordable and dependable service. Our knowledge of the best products available in the market, together with a long and trustful relationship with our suppliers, allows us to offer a shop-at-home solution that carries an extensive sample of flooring styles, colours and finishes. All with a guaranteed high quality at a surprisingly low cost that exceeds our clients’ expectations.
Client satisfaction is our core mission.
We strongly believe that our job is not complete until clients are completely satisfied with our services. In pursuit of our mission, we are committed to create value for our clients and be professional in everything we do. Therefore we have created four basic operational steps that we believe will help us to exceed everyone’s expectations:
1. In order to ensure that each order matches clients’ needs, desires and the correct installation technique, our first step is to provide our clients with a free on-site consultation, where the floor and sub-floor conditions will be an essential part of the assessment.
2. Based on the site conditions, product selection and the chosen installation technique. A detailed quotation will be prepared and delivered immediately for client approval.
3. Following client agreement, we ensure the project is on time and on budget.
4. Our after sales team will provide advice on the best maintenance procedure, products to use, replacements, repairs, etc.
Why choose Terra Flooring?
. We offer a lifetime warranty on all carpet installation*
. We offer FREE 12 months damage insurance on all our flooring products*
. We offer you a FREE bottle of floor cleaner on the first birthday of your new flooring
. We will send you a friendly reminder every 18 months that your carpet is due for a clean.
* Terms & Conditions apply and are available on request.